"If I could give more stars, I absolutely would. 100% trustworthy and honest. They squeezed me in for new tires and an oil change, 6 hours earlier than my scheduled appt, due to an emergency over 600 miles away. They were so kind, understanding, and thorough with the service. We always return and they always exceed expectations. Thank you for being a shop that can be trusted."
"We have gone here for many years and will continue to do so. Excellent customer service!"
"My family and I have been going here for years with only positive experiences. I’ve moved away a few states and was told I needed brake pads replaced. Fortunately, i was able to line up a Duty Tire appointment to get it done with a visit back in Raleigh. Duty Tire let me know quickly that the brake pads had plenty of life left, saving me hundreds (versus the quote i received elsewhere) and charging me nothing. I’d recommend to anyone! Always honest, always top quality!"
"They spent awhile trying to help me solve an issue with my car, and were so incredibly kind and helpful the whole time. They also answered a ton of questions and were really thorough in trying to help get down to the bottom of the issue."
"I have been taking my car to Duty Tire for oil changes, new tires, annual inspections, and repairs for more than 10 years, and they have always provided the best service at the best price and have treated me like family. I wouldn't take my car anywhere else."
"We have used Duty Tire for years! Friendly service and always helpful. Prices are reasonable and they don’t try to oversell you but will give an honest opinion about the situation. Highly recommend."
"We love Duty Tire. Great quality work, dependable and helpful. Absolutely recommend!!"
"The only ones I trust my vehicle with. They just replaced my high pressure fuel pump that went bad on my 2019 crv. They are fair, honest and trustworthy. I can not reccomend them enough"
"Very nice staff Chris was a great help on tries very much appreciated a great deal on a set of Michelins thank you !"
"This is the only place I take my cars to in Raleigh. They are both honest and effective - the two most important qualities I look for when someone is servicing my vehicles. I have used their services for oil changes, tire replacement, brakes, inspections, status light issues and more. I’ve also had them perform in-person reviews of cars that I was planning on purchasing. I would highly recommend them to anyone in the area. They are often busy so schedule ahead!"
"Chris and Jeff are great!
Had some codes popped up during an inspection and they were able to scan them and explained to me very throughly. They never up charge or recommend unnecessary work!"
"This has been my go to store for 10+ years. The staff is trustworthy, transparent and reliable."
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"I would recommend Duty Tire to anyone in the area needing services for their vehicle. The staff is patient, kind, experienced, and most importantly to me, honest and transparent. Grateful that this place was recommended to me, won't take my car anywhere else!"
"Just moved here from Florida. Needed a trustworthy mechanic, in which I found Duty Tire online. Great customer service and explanation on my cars needs. Will be using them for all my car needs."
"I would give them 100 stars if I could! Amazing work, honest, fair prices. I can't say enough good things about them."
"Chris and the staff provided positive energy which made the experience wonderful at Duty Tire.Rick the mechanic did fantastic job on the power steering pump. Don’t need to look elsewhere because they will take care of your vehicle issues. I’m not seeking Firestone or others that overcharge you. Thanks Duty Tire"
"I brought in a loose wheel with a new tire to go on (had a nail in the old one) and they had it installed super fast and for a very fair price. Thank you guys!"
"Great service done in a timely manner. These guys are awesome, and very honest.
I came in because jiffy lube said I was needing new breaks and the Honda dealership told me I needed new fluids, turns out I only needed an oil change and a tire rotation.
I appreciate the good work and trustworthiness. Will recommend Duty Tire to all my friends :)"
"These guys saved my day. I just moved here and while running around I realized my tire was leaking. In a panic I tried to find the closest tire shop and they were it (didn’t hurt they already had a high rating). When I got there, again in a panic, I asked the front desk, who greeted me very nicely, if they could help me or point me in the direction of help. They said they could easily help me and did so right away. Took my car back, 10 minutes later she was patched up, $30. Everyone there was lovely and I will definitely be going back, knock on wood not for awhile, but if I need help, these are now my guys."
"This is the best place in town. They have never tried to sell me something I didn't need, and always give me all the options.
Very friendly and honest people here. Would 100% recommend."
"If you need your car worked on brakes tires or anything definitely take it to duty tire I highly recommend them they're such great people"
"Knowledgeable, kind and patient business! I was referred by D&E auto and the recommendation did not disappoint. Service was done in a good time and affordable. I don’t foresee any issues. I would recommend especially to women if you are looking for an honest and competent place to get auto repairs."
"Duty Tire is simply the best auto shop I have ever worked with. They are so kind and knowledgeable. I was in a jam with a nail in my tire and they had it fixed the same day with no appointment. It’s the only place I trust in Raleigh."
"My car was having issues for weeks and the other shops that I took my car to, costed me so much money with no real results! This shop with honest and experienced people fixed my car in a short time and I am so glad that my friend recommended it to me. They are amazing and skilled mechanics that you can trust! I definitely recommend it especially if you are new to the area and are having a hard time finding a trustworthy repair shop."
"Definitely the best in the area! Forget those big corp tire ships, Duty Tire makes you feel valued as a customer. Always honest, fair, and done by their expected time. They've caught so many things on my car that other big shops turned a blind eye to. Put your trust in Duty Tire!"
"The most clear cut and honest tire/auto service center in the city. They’ve saved me money countless times by addressing the actual issue and not trying to lump on unnecessary additional services like others do. Tire prices are fair and they won’t hesitate to let you know if you’re getting a better deal elsewhere. Great place with a great group of workers!"
"I've been going to these guys since I moved to NC in 2016 was recommended by a friend to bring my challenger there....that was the best advice I've gotten...I refuse to go anywhere else...from my muscle cars, my wife's 4runner and my companies work trucks they do it all it well worth the wait. I give them 8 stars out of 5. Chris and his team are hands down the best I've ever dealt with."
"Charged me half of what the dealership wanted to replace a starter, correctly diagnosing what was needed without any diagnostic fee. Friendly, professional service!"
"I go there for all my mechanic needs for me and for my work vehicles. Always satisfied. Thanks guys. I appreciate all you do and I feel like I’m not getting robbed as a single mom."
"I went there for an alignment and they helped me out A LOT! The whole staff was very knowledgeable and friendly...I highly recommend Duty Tire!"
"This location is the best. I always appreciate their professionalism and integrity."
"Great place. They're honest, nice, tell you what's going on up front, and reasonably priced."
"Was recommended by Henry's Muffler Shop to replace my air Intake cleaner hose (Huge hole) with them. Went to them and showed them what Henry's Muffler Shop wrote down and they said if they ordered through their system it would be more than what Henry expected. A Dude by the name Matthew said they if I ordered it from Amazon it would be cheaper and does the same job and they can just replace it with that. Ordered the part and called the shop again, talked to a Dude name Chris and he said it will take 5-10 minutes to install and he wouldn't charge me. I got to personally see how it was done in case I need to do it again later in life. Thanks Dudes for the help, I'll go back to your all place."
"Excellent Service. I was able to get my car looked at in less than 24 hours without an appointment. They quickly found out the source of my problem and did a great job communicating with me my options. They efficiently fixed my vehicle and charged me a very reasonable rate. I will be bringing my car here from now on."
"Came in to get tires replaced and ended up with an inspection after discussing it. I had been putting it off because I didn't think it would pass until some work was done first, but I was wrong -- it passed! Prices were also super reasonable, which was a plus. Everyone was really lovely there, and I'll definitely be bringing my car back for any future work."
"I cannot say enough good things about Duty Tire! I grew up in the area, so my family always took our cars here. I moved a little further away and I will still make the drive because they are so great!"
"Y’all, this place rocks. All the guys working here are super friendly and reliable, provide great customer service, and obviously love what they do. Went in to get a tire patched up and they had me out the door in 30 minutes with a smile on my face. I’d recommend this place to anyone in the area needing any kind of auto service. Never again will I visit a Jiffy Lube."
"This place came recommended by a couple of family members. I called on a really busy day but they made an appointment for me, took me right on time and finished quickly. I was impressed so for that reason I'm leaving a good review. Would recommend"
"Excellent and quick car maintenance service. No deceptive hidden charges. Moved here from Florida. Finally an honest car repair shop I can trust. I will definitely be coming back for all my car repair and maintenance work."
"This shop is the real deal. Friendly and knowledgeable and really vested in service, honesty and making sure your car runs. My new must go to place for my car needs."
"The best mechanics I've ever dealt with in 50 years living in multiple states. Chris is hard working and wants to get you back on the road fast with the best options. These guys are honest and they will not price gouge. They are upfront and really want to help resolve your issue. They can't do everything, but they will do everything they can. I was lucky to find them. Thanks guys!"
"Always professional and friendly, have been going to Duty Tire for years and will continue to!"
"The guys who work here are great. Especially Chris. If they can't fix something on your vehicle, they know someone who can."
"Seriously honest guys here. I was really eager to give them my money to get some work done but they advised me it was probably not necessary at the moment. Place seemed pretty busy and people working here seemed pretty tight and friendly with their other customers, which is a great sign. They might have lost out on a quick buck yesterday but they definitely have my future business from here on out."
"Best mechanic I have every had! These guys are wonderful, always honest and reasonable."
"Top Notch mechanics, and honest service. Which is hard to come by in that field, but they do it right."
"Had an appointment for check eng light 3:00 the day before Thanksgiving. I got there 30 minutes early they took the truck in immediately and within 15 minutes had diagnosis and cost. I will be picking the truck up in one hour. These guys have it together."
"Chris and David are top shelf. It's good to know trustworthy auto mechanics."
"Knowledgeable & honest & fair. What more can you ask for from an auto repair shop?!"
"Came in with a screw in my tire. $25 later it was patched and I was on my way. Great service all around. Make sure you call to schedule an appointment since they're a busy shop. I was a walk-in and got really lucky in terms of timing. Definitely coming back when it's time to get my car inspected or for any tire or wheel work.
EDIT: 1 year later, the patch is still holding."
"Honest and experienced. You'll never go to another shop once you've dealt with Dave and Chris. Thanks for always looking out for me guys!"
"Quickly assisted me and tightened a loose connection to the pos terminal and sent me on my way free of charge. My friend Dustin referred me to this place and I'm glad he did. Mathew and the other mechanics did great work. Hopefully this fixes the connection problems I've been having."
"I have been going to Duty Tire for 15 plus years. Honest, dependable, and actually fun to be around. The interplay between Dave, Chris, staff and customers is fun and enjoyable to watch. You can tell they enjoy their work and their ability to take care of their customers and their vehicles."
"This is my go to place for my car maintenance! If something unexpected happens to my car, I'll definitely take it there and I know they will do it right at the right price! Honest trustworthy, and friendly staff!"
"Was towed here this morning. Wonderful, kind, and accommodating. Already booked my next appointment!"
"These guys are the best service shop in Raleigh. Super friendly staff that are knowledgeable and will tell you exactly what's wrong."
"Easy and flexible scheduling for oil change and tire rotation. Friendly speedy service. No complaints."
"They are the nicest mechanics I've ever dealt with.
Very REASONABLY PRICED and HONEST.
I just got my Mazda 3's tires rotated and wheels balanced there and they charged less than half of what most places charge. Although they were very busy, they made sure my fluids level were all good and told me what I needed to know about my tires.
They will go above and beyond to help you out and will NOT charge you for something you do not need. This will be my to-go shop from now on!!"
"From brakes to tires to oil change Dave and Chris make you feel like family. They are honest and more than willing to help you. When you drop your car off it is in good hands. Honest and Integrity. Great place and great service. Thanks guys!!"
"Excellent service and even friendlier staff. They were extremely pleasant to work with, understanding, and flexible. I highly recommend Duty for your auto services."
"My family has been going to Duty Tire for 30+ years now. The only time I have gone somewhere else for tire work was because I was on vacation, needed tire work and I was hundreds of miles from a Duty Tire. Otherwise, I would have waited until I returned home.
You can't go wrong with Duty Tire. It's obvious when you sit in their waiting room how many recurring customers they have and how well they run their operation. It's no wonder the have been in business for 40+ years."
"Best service in the Raleigh area, always honest and proper, no tricks, straight forward highly recommended"
"Great service, very nice team. While I dropped off my car for new tires walked new door to watch a movie and came back and my car was already down. Only downside was I wish there was a bit more parking. But I'm only going here for tire changes."
"Just bought tires, but they provided what no one else seemed to be able to. Plus they were quick and extremely helpful."
"Top notch service. Great staff that can trust. Very knowledgeable. I take all my vehicles there."
"I wouldn't take my vehicles anywhere else. Thanks for the years of great service!"
"As a former employee of Duty Tire, I can testify you will NEVER find another mechanic like David Duty and his team. Quick, clean service with a smile. And most importantly, you can TRUST them. David gave me my first job changing tires and oil many years ago, and I can testify firsthand that he expects his employees to adhere to standards of honesty and customer service that far exceed all expectations."
"Great Service. I showed up on the wrong day and time. They did not make me feel bad. They fit me in and got me out quick. They also told me honestly what the best tires would be, and which ones they use on their own cars. Could not be happier! I will be going there for now on."
"Only place we will go to from now on for our 6 cars. Trustworthy, good at finding the problem and clear in explaining it. Most of all they are fair and honest and don’t try to take advantage of you like has happened at some places. Little further drive for us but well worth it for peace of mind. Well done."
"Great service. Friendly interaction. No pressure. Felt very respected. Everyone should take their vehicles here."
"These guys are really terrific ! They're fair and honest. If they weren't they would not have such a huge customer base. Talk to Chris. He's very helpful."
"Honest, skilled, ethical, trustworthy mechanics!!! They are a valuable find. My car would pull hard to to right when applying the brakes. I thought I needed an alignment. They quickly discovered the real problem...calipers. They replaced them. But the car was still pulling a little to the right. They kept my car overnight and spent HOURS until they found the other cause of the car to pull to the right. Because they did not find the second problem in the beginning and quote me the cost to fix it, they did not charge labor for fixing the second problem. I asked to pay labor because they went above and beyond to fix the problem when they did not have too. I only paid for the part. They refused to let me pay even half the labor. Unheard integrity and ethics these days. May God bless all those at Duty Tires. Thank you so much!!"
"I've been going to Duty Tire for years because they shoot straight, do what needs to be done, and do so at competitive prices."
"These guys are great! We have been going here for 2 years now. Very friendly, organized and do good work."
"The shop guys were great and very helpful, even tho what I needed done to my truck couldn't be done there. They made sure it was safe to drive to the next place."
"Very polite, doesn't overcharge or scam into unneeded services. Parents went there for years and now that I have a car I do too"
"I have used Dave and his staff for over 10 years. You will not find a more honest group of guys. Great prices on tires and basic service!"
"I love this place and the staff. They are great people and they don't try to get over on you. They also stand by their work!"
"We have been using this shop for about 3 years. Honest, reliable, good prices. And they keep fun things in the lobby on hand for kids while you wait!"
"These guys really care. They plugged a tire for me and I was on my way in 5 minutes! Ten stars for Chris and David!"
"Great place to take your vehicles for tires, inspections and/or mechanical problems. Lots of very experienced mechanics and very trustworthy. I've been taking my cars there for about 10 years now. David Duty cares. Thanks again David!"
"Remember when you could actually trust and like your auto mechanic? If you want to relive that experience, then Duty Tire is the place for you. This locally-owned, family-run auto service center is a throw back to the old days when you didn't need to get ripped off by dealerships whose fancy, impersonal service departments are on commission. David Duty and his friendly, accommodating staff are not only honest, they're good at what they do. Plus, each time I visit their waiting room, I strike up interesting conversations with other customers who feel just the same way. I can unequivocally recommend Duty Tire for just about any service need you have from an oil change to a brake job."
"I've taken every car I've owned in the past 10+ years to Duty Tire for oil changes, brakes, tires, and the occasional diagnostic check, and got honesty every time. David and his crew are knowledgeable and fair. Appointments recommended."
"Here's the short version: as long as I live in Raleigh, I'll be bringing my vehicles to Duty Tire. Any time anyone asks for a recommendation, I'll be recommending Duty Tire. You're going to get a square deal at Duty Tire.
I've been coming here for several years, not only for routine inspections and oil changes, but to investigate, diagnose, and correct problems with my truck. Every time I've been in, the staff and the mechanics have always been courteous, professional, and on the ball. They always give an honest assessment of the possible costs, and when they give a quote they stick to it."
"The employees are always courteous and professional. My husband & I bought tires from them in the past. Great service. I recently bought another car. The tire pressure warning light came on. I stopped to ask if they would be willing to check my tires. Immediately they checked my tires and added air for me. When I asked how much I owed them the response was "air is always free". Love this place.
Back at end of Jan. for state inspection, oil change & tire rotation. The were courteous, respectful & professional. Will return again & again."
"Customer service is excellent!! Have been a customer for several years and will continue to go to them with all of my car maintenance needs."
"Duty Tire is simply the best there is. Top notch service for your car. The owner and employees are honest, courteous, caring people. Most notably, they treat everyone who walks in with respect and sincerity."
"Very professional staff and great mechanics. Also, very competitive prices and very honest. Best all around tire dealer and automotive shop I know of in the Raleigh area. Have known these people for at least thirty years."
"They are very capable and honest, and their services are reasonably priced. They're also good at warning against unnecessary services."
"They answered my phone call immediately. I had a small window of opportunity to have my brakes serviced when I called. They were already very busy and had no available appointments. Nevertheless, they offered to fit me in immediately and the service technician offered to work through his lunch break in order to complete the job. They even offered to lend their truck for me to drive if I had to leave sooner than they could complete the repair. The first brake service center I called has yet to return my phone call. I would say that Duty Tire offers exceptional service."
"When it comes to mechanics, I usually have lower expectations of customer service. Duty Tire, however, surprised me. The personnel at the front desk were very kind and helpful. I made an appointment ahead of time (which I highly recommend- they are very busy- now I know why), and when I showed up they told me how long it would take and they were spot on. No extra waiting! I felt respected as an individual and a young woman at that. Also affordable. I will definitely be taking my business back there. Thank you so much everyone at Duty Tire!"
"I totally recommend everyone coming to this place before going anywhere else. The customer service is outstanding and the employees are very helpful. Two employees named Chris and David were the ones that helped me. They were very helpful and knowledgeable."
"Diagnosed & fixed problem quickly. Service Manager & Mechanic were pleasant and.knowlesgeable."
"If you're looking for honest, trustworthy mechanics, this is the place. I've been taking my car there for years and wouldn't consider taking it anywhere else. I drive about 35 minutes to their location for regular maintenance because I trust that they will do a great job at a fair price."
"Sitting in Duty Tire writing this review. Came into this shop on a Friday morning before a holiday (July 4th). Not only did these guys beat Costco's estimate by $100, they also feature a lifetime balance and rotation free of charge. Very courteous service... they fit me in even though they were busy to begin with. Talking with other customers in the waiting room reveals these guys are very consistently high in quality and service. One customer was here because they moved a hour away but said they are worth the drive."
"Very customer oriented. High quality work. Wheel alignment guy goes way above and beyond."
"These guys have been great for my family's van. They are always willing to talk straight about what does and doesn't need fixing, and everyone I talk to in the waiting room has been going to Duty for years."
"I can't say enough about these guys. Honest mechanics at a fair price. Always my first stop with car issues."
"Duty Tire is very honest. And they stand behind their work. Have been using them for over 20 years."
"These guys exceed any expectations you may have...and also the ones you don't. You'd be hard pressed to find any place, of any kind, performing any service where you're treated with any more respect. These guys are a diamond in the rough – a true class act. So long as I'm in NC, Duty Tire is the ONLY place I'll go for *any* service they provide."
"I was two hours from home, with my son, when I discovered an issue with one of my tires. Most shops don't carry my tire size and type, and the ones I talked to would not put my car on the schedule until the following day....not Duty Tire. They made acquisition of my tire a priority, gave me an appointment time only 2 hours out, and had my tire replaced in under ten minutes, once I arrived. David Duty and his staff are top notch. Oh, and the magazine assortment in the waiting area was impressive (a trivial detail, I know...but still)."
"Dave and Chris are stand up guys! Never leave the client feeling unsatisfied. They went above and beyond to get my truck back on the road!"
"I'm new to the area and saw Duty's high rating online. I was very impressed with their customer service. Very courteous, helpful and straightforward. Gave me all the choices to make a good decision. You definitely need an appointment for routine work, but they worked in my emergency and got me out quickly."
"These guys are great,.very honest, they do great work. Been coming here for years."
"I am so happy to have these folks nearby. They are trustworthy and do more than is expected of them. They take pride in their work - and it shows."
"I cant believe this place actually exists. Best tire place on planet earth."
"Honest, trustworthy, friendly, fast and affordable! My family has gone to Duty Tire for years because of their impeccable service. I just now called at 3:15 on a Friday afternoon needing 4 new tires, and Mr. David Duty made a special trip to go get the right ones and then had them on my car before closing! THANK YOU!"
"amazing work by honest people. ive been going here for 20 years and would be hard pressed to get car work done anywhere else."
"I Bought a set of tires here recently and just returned for my free tire rotation. The service was excellent and they even checked my brakes free of charge! I was so pleased with my service that I returned with my son's car the next week. They do way more than just tires here. His 13 year old car needed the brakes adjusted and some work to the engine. They did not try to sell us new brakes and did an excellent job diagnosing and fixing the engine problem. I am very happy and highly recommend Duty Tire! Family owned and very honest!"
"The best, most honest and trustworthy guys in town for tires! When you add to that the fact that their prices are competitive, it makes the choice easy. Great to have someone I can trust for something this important."